CUSTOMER SERVICE

Don't like call centres and their long waits? By purchasing an H2G needle bed washing machine you receive H2G customer support service directly from our technicians via telephone or video call and benefit from all the experience of H2G specialists. 

Shipments of consumables or spare parts take place via courier generally within 24 or a maximum of 48 hours. Thanks to our proximity to the Rubiera railway hub and the Campogalliano customs, we are able to ship both machinery and spare parts quickly and efficiently. 

The machines reach their destinations thanks to an efficient logistics office, which ships all over the world relying on the best freight forwarders. We ship complete containers or via Groupage, using only certified and safe packaging.